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Home > Client Results > Case Studies > Energy Service Provider
Energy Service Provider 
- Building Internet Data Exchange 
Client
An unregulated subsidiary of an energy company that serves more than one million customers in electric and natural gas markets in the Mid-Atlantic Region.
Challenges
The company was faced with new state regulations, which require the use of the Gas Industry Standards Board Electronic Delivery Mechanism (GISB EDM) protocol over the Internet, within a specified deadline.
Strategies
Solutions
The company selected Sengen's Internet-based GISB EDM-compliant data exchange solution, which went into production well within the timeframe required by the state and its trading partners. The Sengen GISB EDM data exchange solution is a component of the Sengen EDI solution, which was subsequently recognized as the Microsoft Worldwide Business Solution of the Year.

 

In addition, Sengen executed the appropriate tests with the company's trading partners and received certifications on behalf of the company.
Results
The Energy Service Provider continued its operations and customer service without interruption.

 

By selecting Sengen's GISB EDM data exchange service, the Energy Service Provider realized a full return on investment within three months of its operation while meeting state regulations and its trading partners' specifications. The Energy Service Provider's realized annual savings is approximately $180,000, an increase in profitability of $3.00 per customer per year.